QuickBooks Outlook is Not Responding? 3 Simple Solutions to Fix it

QuickBooks desktop application enables users to send invoices, forms, letters, and various other documents via email with the help of third-party applications. QuickBooks uses Outlook as the default email client to send emails. However, while sending the mails, users sometimes get an error, “QuickBooks error outlook is not responding.” The error usually occurs due to connectivity issues or improper Windows settings. To know more about the “QuickBooks Outlook freezes when sending email” error, its causes, and solutions, read the blog carefully till the end.

If you are looking for an immediate solution to resolve QuickBooks Outlook is not responding error, then contact the certified QuickBooks professionals by dialing our helpline number (855-526-5749)

What are the reasons behind “QuickBooks email outlook is not responding”?

Following are the causes behind the “QuickBooks sending email through Outlook is not responding” error:

• Corrupt installation of QuickBooks desktop.
• QuickBooks Desktop is not compatible with the Microsoft Outlook version you are using.
• Microsoft Outlook is not set up properly.
• The email configuration file MAPI32.dll is damaged.

Let’s proceed to the troubleshooting procedure given below in order to resolve the error.

Most Preferred Solutions to Tackle “QuickBooks email Outlook is not responding” error

Following are the most effective troubleshooting steps to resolve the “QuickBooks Outlook freezes when sending emails” error:

Solution 1. Repair QuickBooks desktop

Repairing the QuickBooks desktop application can fix help fix the error:

Click on the Windows Start menu.

• Search and open Control Panel.
• Choose Programs and Features, then Uninstall a Program.
• Select QuickBooks from the list of programs and then click Uninstall/Change.
• Click Continue and then Next.
• Select Repair and then Next.
• Once the process completes, click Finish.

If the error persists, move on to the next solution.

Solution 2. Update QuickBooks to its latest version

Every new update comes up with new features and fixes and can fix the error automatically:

• Close company file.
• Exit QuickBooks desktop application.
• Locate QuickBooks and right-click on its icon.
• Choose the Run as administrator option.
• When the No Company Open screen appears, go to the Help menu and select Update QuickBooks Desktop.
• Move to the Options tab. 
• Select Mark All and then click Save.
• Go to the Update Now tab and select the Reset Update checkbox.
• Click Get Updates.
• After downloading the update, reopen QuickBooks and start installing the update.

If you still get the “QuickBooks sending email through Outlook is not responding” error, then proceed to the next solution.

Solution 3. Run QuickBooks and Outlook as an administrator

• Exit QuickBooks desktop.
• Open the Windows Start menu.
• Locate QuickBooks and right-click on it.
• Choose Properties.
• Select the Compatibility tab.
• Click Run this program as administrator option.
• Select Apply and then OK.

We hope the solutions mentioned above help you overcome the ‘QuickBooks Outlook is not responding’ error. If the problem persists, get in touch with the QuickBooks technical support team by calling us on our customer service number (855-526-5749).